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How can I track the progress of my order?

You can monitor your order's status through the "Order History" section of your profile. Additionally, make use of the "Order Tracker" available on our website. Ensure you have the order confirmation email's order ID and the email address u Read More

My order is pending, what does it mean?

We are processing pending orders as fast as we can. Usually is it to verify your payment and to make sure that it is a transaction that was initiated by the payment method owner.  Here are some of the reasons why your order might be pending: Payment Read More

Are there any specific requirements for international users?

None! One of the great advantages of CY.SEND  is its worldwide accessibility. Here are three compelling reasons that highlight why we stand out as the best choice for users globally:  Global Reach: CY.SEND  takes pride in being a truly global platfor Read More

Why haven't I received my mobile top-up?

 Several factors can affect the reception of your mobile top-up: Incorrect Mobile Number: Ensure the mobile number was entered correctly. If typed incorrectly, the top-up could be sent to a different number. Successful Top-Up but No Amount Received: Read More

How does mobile top-up work?

When you buy a mobile top-up, we electronically instruct the telecom operator to credit the selected amount to the specified mobile number. Our side of the process takes mere milliseconds, but the online communication between us and the mobile operat Read More

Can I use CY.SEND if I'm not located in the same country?

Yes, absolutely! Our platform enables you to effortlessly purchase products for any country you desire. Whether you're continents away or just a few borders apart, you can confidently rely on our seamless service. Here are three compelling reaso Read More

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